The Innovation That’s Killing Restaurant Culture
https://www.yahoo.com/news/articles/innovation-killing-restaurant-culture-191511151.html
Ellen Cushing:
In 2024, nearly three out of every four restaurant orders were not eaten in a restaurant, according to data provided to me by the National Restaurant Association, a trade group. The share of customers using delivery specifically, as opposed to picking up takeout or going to a drive-through, more than doubled from 2019 to 2024. In a recently released poll by the association, 41 percent of respondents said that delivery was “an essential part of their lifestyle.” For Millennials and Generation Z—the apex consumers of today, and of tomorrow too—it’s apparently even more essential: More than half of adults under 45 use delivery at least once a week, and 13 percent use it once a day.
https://www.yahoo.com/news/articles/innovation-killing-restaurant-culture-191511151.html
Ellen Cushing:
In 2024, nearly three out of every four restaurant orders were not eaten in a restaurant, according to data provided to me by the National Restaurant Association, a trade group. The share of customers using delivery specifically, as opposed to picking up takeout or going to a drive-through, more than doubled from 2019 to 2024. In a recently released poll by the association, 41 percent of respondents said that delivery was “an essential part of their lifestyle.” For Millennials and Generation Z—the apex consumers of today, and of tomorrow too—it’s apparently even more essential: More than half of adults under 45 use delivery at least once a week, and 13 percent use it once a day.