Tech in the Service Sector

Will your next barista be a robot?

https://www.economist.com/science-and-technology/2019/03/30/will-your-next-barista-be-a-robot

China Is the World’s Retail Laboratory

https://www.bloomberg.com/news/features/2018-10-18/china-is-the-world-s-retail-laboratory

Robot Banks in China

https://www.theguardian.com/cities/2018/may/14/shanghai-robot-bank-china-worlds-first-human-free-branch-construction