How time-saving technology destroys our
productivity by Rory Sutherland
“Why has IT
contributed so little to productivity? To understand this, it might help to
understand that people in any organisation have two motivations. One is to
create genuine economic value; the other is to generate a protective carapace
of bullshit to protect their continued employment. When push comes to shove,
people in jobs where productivity is hard to measure (i.e. most modern jobs)
will always focus more on the latter.”